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LEFORME Atelier is a small independent business. All our products are handmade which means they are non-returnable and non-exchangeable, but we'll do everything we can to make sure you're happy with your purchases.

Please take a few minutes to read through the following FAQs.

If you can't find the answer to your question, contact us at

How long will it take to receive my order?

We'll dispatch your order ASAP, usually within a day or two. Refer to our Shipping + Delivery page for estimates. 

Can I cancel my order?

Yes, as long as you give notice within three days of placing the order and the product hasn't been shipped. 

Can I change my order?

Yes, as long as the item is available and your order hasn't already been shipped.

Can I claim my money back if an item is damaged?

No, but we can ship a new one to you, free of charge.

Can I return an item if I don't like it?

Sorry, we're not able to offer returns at this time. 

Can I hire your items for a shoot?

Absolutely! Please just get in touch.

Do you make custom orders or commissions?

Yes! In addition to our lighting designs, we offer bespoke light installations, artworks, accessories, and screen-printed items that can be commissioned to suit your specific needs. If you have something in mind, reach out and we'll see what we can do.

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